Our commitment
This policy explains what information Ecombritain collects through this website, why we collect it and how we look after it. We collect only what we need, and we never sell your personal information. Last updated: 6 October 2026.
Information we collect
• Details you give us: your name, email address, phone number and message when you fill in a contact, booking or newsletter form. • Technical details: your browser, device and the pages you visit, collected automatically through cookies and similar tools. • Payment details are handled by our payment provider and are not stored by us.
How we use it
• To reply to your enquiries and provide the services you ask for. • To send updates or offers if you subscribed (you can unsubscribe at any time). • To understand how the website is used and to improve it. • To meet legal and security obligations.
Cookies and analytics
This website may use cookies and tools such as Google Analytics, Meta Pixel or similar services to measure visits and advertising results. You can block or delete cookies in your browser settings; some parts of the site may then work less well.
Who we share it with
We share information only with service providers who help us run the website and business (for example form delivery, email, hosting, analytics and payments), and only as needed for those services. We may also share it if the law requires.
How long we keep it
We keep personal information only as long as needed for the purposes above or as required by law, then delete or anonymise it.
Your rights
You can ask to see, correct or delete the personal information we hold about you, or object to how we use it. Contact us using the details below and we will respond as soon as we can.
Contact us
Questions about this policy? Email: concierge@ecombritain.com Phone: +44 20 7946 0000 Address: Mayfair, London | Manhattan, NY | Downtown Dubai